Terms of Use

These Terms of Use (“Terms”) govern access to and use of the Aurum Distribution Group website, online forms, website features, and related digital services.

By accessing or using this website, you acknowledge and agree to these Terms.

If you do not agree with these Terms, discontinue use of the website.

About Aurum Distribution Group

Aurum Distribution Group provides business-oriented services and solutions that may include:

• Procurement services
• Product sourcing
• Wholesale and distribution
• Vendor coordination
• Business consulting
• AI-assisted business solutions
• Workflow consulting
• Documentation solutions
• Inventory-related solutions
• Corporate and custom products
• Business supply solutions
• Related business-to-business services

Specific services and capabilities may vary depending upon customer requirements, suppliers, vendors, availability, project scope, and other considerations.

Business-to-Business Purpose

Our website is primarily intended for:

• Businesses
• Organizations
• Institutions
• Manufacturers
• Offices
• Facilities
• Contractors
• Professionals
• Suppliers
• Vendors
• Commercial customers

Submitting an inquiry, contact form, quote request, consultation request, or other communication does not automatically create a contractual relationship between you and Aurum Distribution Group.

Website Information

Information displayed on this website is provided for general informational and business-inquiry purposes.

Website content does not, by itself, constitute:

• A binding offer
• A guaranteed quotation
• A contractual commitment
• Guaranteed product availability
• Guaranteed service availability
• A professional certification
• A guarantee of results

Final business arrangements may require separate written documentation.

Quotes and Proposals

Quotes, estimates, proposals, preliminary pricing, product information, or availability information may be affected by:

• Product availability
• Supplier availability
• Manufacturer availability
• Quantity
• Specifications
• Lead times
• Shipping
• Freight
• Taxes
• Tariffs
• Duties
• Market conditions
• Vendor pricing
• Supplier pricing
• Customer requirements
• Credit approval
• Project scope
• Delivery location
• Other applicable conditions

Unless expressly stated otherwise in writing, submission of a quote request does not constitute an accepted purchase order or binding contract.

Final terms may be documented through:

• Quotes
• Purchase orders
• Invoices
• Statements of work
• Service agreements
• Procurement agreements
• Distribution agreements
• Consulting agreements
• Other written business agreements

Consultation Services

Initial business consultations are generally scheduled for approximately 30 minutes, unless otherwise arranged.

Consultations may be used to understand:

• Business objectives
• Procurement requirements
• Sourcing requirements
• Distribution requirements
• Operational challenges
• Workflow needs
• AI implementation opportunities
• Documentation requirements
• Project scope
• Potential solutions

A consultation does not guarantee acceptance of a project, service availability, or a specific business result.

Business Hours

Standard business hours are Monday–Friday, 8:00 AM–5:00 PM Central Time.

Holiday hours, closures, or temporary scheduling changes may occur.

Response Times

Response times may vary depending on:

• Call volume
• Inquiry volume
• Project complexity
• Supplier response times
• Research requirements
• Product availability
• Vendor communications
• Nature of the request

Aurum Distribution Group strives to respond to business inquiries as promptly as reasonably possible during normal business hours.

Unless specifically stated in a separate written agreement, Aurum Distribution Group does not guarantee a particular response time.

Procurement and Sourcing

Procurement and sourcing activities may depend upon third-party suppliers, manufacturers, distributors, logistics providers, and other vendors.

Availability, price, quantity, specifications, delivery times, and other conditions may change without advance notice.

Aurum Distribution Group does not guarantee continued availability of a particular third-party product unless expressly agreed in writing.

Third-Party Products

Aurum Distribution Group may source, procure, distribute, coordinate, recommend, or resell products manufactured or supplied by third parties.

Applicable manufacturer or supplier warranties may be governed by the terms established by the applicable third party.

Business Consulting

Consulting services may provide business-oriented assistance, recommendations, research, organizational support, workflow analysis, documentation assistance, and related services.

Recommendations may depend upon information available when services are performed.

Business conditions may change, and consulting recommendations do not guarantee a particular financial, operational, commercial, or organizational result.

AI and Technology Services

Aurum Distribution Group may provide assistance involving:

• Artificial intelligence
• Automation concepts
• Workflow systems
• Documentation systems
• AI-assisted troubleshooting
• Information organization
• Process improvement
• Business technology implementation

Artificial-intelligence systems and automated tools may produce inaccurate, incomplete, outdated, unexpected, or inconsistent results.

Clients remain responsible for reviewing and validating important outputs before relying upon them for consequential decisions.

AI-generated information should not substitute for required legal, engineering, accounting, financial, medical, regulatory, compliance, cybersecurity, safety, or other licensed professional review.

Customer Responsibilities

Customers are responsible for providing accurate and complete information concerning their business requirements. This may include:

• Specifications
• Quantities
• Measurements
• Product numbers
• Shipping information
• Deadlines
• Project requirements
• Approval information

Aurum Distribution Group may reasonably rely upon information supplied by customers when preparing quotes or performing services.

User-Submitted Materials

Users may submit:

• Documents
• Designs
• Product specifications
• Photographs
• Images
• Drawings
• Business information
• Project information
• Supporting files

By submitting materials, users represent that they possess appropriate authority to provide them and that their submission does not unlawfully violate another party’s rights.

Users grant Aurum Distribution Group permission to use submitted materials as reasonably necessary to evaluate, quote, source, procure, document, fulfill, or perform the requested business activity.

Intellectual Property

Unless otherwise indicated, original content appearing on the Aurum Distribution Group website may be protected by applicable copyright, trademark, and intellectual-property laws.

Protected materials may include:

• Company branding
• Logos
• Graphics
• Text
• Page designs
• Original photographs
• Website layouts
• Business materials
• Original written content

Website visitors may not reproduce, sell, republish, impersonate, or commercially exploit protected materials without authorization.

Prohibited Uses

Users may not use the website to:

• Violate applicable law
• Commit fraud
• Submit knowingly false information
• Impersonate another individual or organization
• Attempt unauthorized system access
• Introduce malicious software
• Circumvent security measures
• Interfere with website operations
• Abuse website forms
• Infringe intellectual-property rights
• Engage in deceptive activity
• Engage in unlawful activity
• Harass or threaten others

Third-Party Websites and Services

Our website may contain links to or integrations with third-party providers.

Aurum Distribution Group does not control those services and is not responsible for their:

• Content
• Availability
• Security
• Privacy practices
• Representations
• Performance
• Policies

Third-party services may be subject to separate terms and policies.

Website Availability

Aurum Distribution Group seeks to maintain reliable website access but does not guarantee that the website will always be:

• Available
• Uninterrupted
• Error-free
• Free of technical problems
• Free of security incidents

Maintenance, updates, hosting interruptions, internet problems, or circumstances beyond our control may temporarily affect availability.

Disclaimer

To the fullest extent permitted by applicable law, general website information is provided on an “as available” basis.

Aurum Distribution Group does not guarantee that all website information will always be current, complete, accurate, or applicable to every business situation.

Limitation of Liability

To the fullest extent permitted by applicable law, Aurum Distribution Group will not be responsible for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from access to or use of this informational website.

Separate contractual agreements may establish different terms regarding products or services supplied by Aurum Distribution Group.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

Indemnification

To the extent permitted by applicable law, users agree to be responsible for claims, damages, losses, costs, or expenses arising from:

• Unlawful website use
• Violation of these Terms
• Infringement of third-party rights
• False or unauthorized materials submitted through the website

Privacy

Use of this website is also subject to the Aurum Distribution Group Privacy Policy.

Privacy-related questions or requests may be directed to info@aurumdistributiongroup.com.

Changes to These Terms

Aurum Distribution Group may update these Terms periodically to reflect changes involving:

• Business operations
• Services
• Website functionality
• Technology
• Legal requirements
• Policies

The “Last Updated” date will indicate the latest revision.

Governing Law

Unless a separate written agreement provides otherwise, these Terms will be governed by applicable federal law and the laws of the State of Texas without regard to conflict-of-law principles.

Specific commercial transactions may be governed by additional written contractual provisions.

Severability

If a portion of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

No Waiver

Failure by Aurum Distribution Group to enforce a provision of these Terms does not constitute waiver of that provision or any other right.

Separate Business Agreements

These Terms govern general website use. They do not replace separately executed:

• Contracts
• Purchase orders
• Statements of work
• Proposals
• Procurement agreements
• Distribution agreements
• Consulting agreements
• Invoices
• Confidentiality agreements
• Other written business agreements

If a separately executed agreement conflicts with these website Terms concerning a particular transaction, the applicable written agreement will control as provided by that agreement.

Contact Information

Questions regarding these Terms, the website, or Aurum Distribution Group may be directed to: